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Buffalo, NY 14203

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Ever see that “Celebrities Read Mean Tweets” bit from the “Jimmy Kimmel Live! Show”? This is sort of like that only, well, not as good.

Hey, we’re a computer company, not a late-night talk show, okay? But that doesn’t mean we can’t try to have a little fun around here. So when we decided to share feedback from customers, we thought we’d showcase the good, the bad, and the awkward.

Why, exactly? To demonstrate how our CX team—that’s our customer experience team—reads every user email, post, and comment to stay in touch with customers, acknowledge their opinions, and chalk up solutions ASAP. At Bak USA, we use all customer feedback to improve the overall customer journey.

To leave feedback, ask a question, or, I dunno, tell us you love us, contact us today!

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